Shipping Policy

A legal disclaimer

Bronx Tail is not responsible for any delays, damages, or losses that occur during the shipping process. All shipping times provided are estimates, and while we strive to meet them, unforeseen delays (such as weather, carrier issues, or customs) may occur. Once your order is shipped, it becomes the responsibility of the carrier. Please ensure your shipping address is correct before placing your order. We are not responsible for lost or undeliverable shipments due to incorrect information.

Shipping Policy

At Bronx Tail, we offer reliable and efficient shipping options for all orders within the USA. Below are the details regarding our shipping process:

Shipping Rates & Delivery Times

Shipping rates are calculated based on your location and the weight of your order.
We offer standard and expedited shipping options.
Delivery times vary depending on the shipping method and destination. All delivery times are estimates and may be affected by factors such as weather or carrier delays.

Order Processing

Orders are processed within 5-10 business days. You will receive a confirmation email with tracking information once your order has shipped.
We do not process orders on weekends or holidays.

Shipping Restrictions

We currently ship only within the USA.
We are unable to ship to P.O. Boxes.

Lost or Damaged Shipments

Once an order is shipped, it becomes the responsibility of the carrier. If your shipment is lost or damaged during transit, please contact the carrier directly to resolve the issue. For any problems, you can also contact our customer service at [your contact info], and we will assist you to the best of our ability.

Returns & Exchanges

Please refer to our [Returns Policy] for more details on returning or exchanging items.